HEALTH CARE

 

HEALTH INSURANCE CARD

When you arrive in Denmark you will need to visit your local citizens service office (‘borgerservice’) to obtain a CPR number and register for a yellow health insurance card (find your local citizens service center here.)

When you register for your card you will be assigned a general practitioner (GP). Approximately two weeks after you register, your health insurance card will be sent by post to your home. The card will show your name and address, your CPR number, and the name and address of your doctor.

It is advisable to always carry your health insurance card with you as it is required whenever you need to see a doctor, a dentist, or go to the hospital.

If you wish to be covered for health emergencies while traveling in Europe you will also need the blue health insurance card. Read more about that here.

GENERAL PRACTITIONER

Once you have registered for a CPR number you will be assigned a general practitioner (GP), who will be your primary doctor. Every effort will be made to assign you a GP in the vicinity of your home. Some general practitioners have their own offices, while others work together in a group. Each GP or GP office has its own rules and procedures for making appointments, filling prescriptions, and so forth. Some make appointments only over the phone, while others have an online portal for scheduling a visit.

It is a good idea to visit your GP’s office after getting your yellow card and find out how they operate. Your GP’s address and telephone number can be found on the yellow health insurance card

If you wish to switch GPs you can, but it costs a small fee (approximately 190kr.) You can do this either online at borger.dk here (in Danish) using your NEM-ID (see NEMID and digital post) or go to your local citizens service office. If you move homes you will be able to register with a new GP for free, unless there is limited availability of doctors in your new area.

HOSPITAL TREATMENT

If you need to be examined or treated at a hospital, you must first obtain a referral from your own general practitioner, a specialist, or from the ‘after-hours’ doctor (‘vagtlægen’). The hospital will make an appointment for the requested care and send you information by post on when and where the treatment will be, as well as what you need to prepare.

You are entitled to further assistance if the doctor deems this necessary.

EMERGENCY CALL CENTRE (112)

In case of an emergency dial 112.

In the event of severe illness, an accident, or other life-threatening situation in which immediate medical treatment is needed, you can call the emergency call center by dialing 112 on your phone. When you have dialed 112, you will hear the following message in Danish: “De har kaldt alarmcentralen 112. Brandvæsen, politi og ambulance. Vent roligt her.” (Translation: ‘You have called the emergency call centre 112. Fire service, police and ambulance. Please wait.’) After about 10 seconds your call will be answered by a member of staff. The staff speak English and will ask what has happened, where it happened, and how many are injured. The call center will then make sure that an ambulance or the police or some other form of help is sent immediately.

The emergency number 112 is the same throughout the European Union.

AFTER-HOURS DOCTOR ('VAGTLÆGEN')

If you need to see a doctor between the hours of 16:00 and 8:00 on weekdays or any time on weekends or holidays you must contact the ‘after-hours doctor.’

You can call the ‘after-hours’ doctor at: +45 70 15 03 00.

You must call this number BEFORE you visit the after-hours doctor, and do not forget to take your yellow health insurance card with you when you go!

The after-hours doctors  and their opening hours can be found here:

Aalborg
Aalborg Hospital, Hobrovej 18, 9000 Aalborg (entrance through the hospital’s main entrance)

Opening hours:
On weekdays from 16:00-08:00 (entrance through the hospital’s main entrance)
On weekends from 16:00 Friday through 8:00 Monday
National holidays

Hjørring
Vendsyssel Hospital, Bispensgade 37, 9800 Hjørring (entrance through the hospital’s main entrance)

Opening hours:
On weekdays from 16:00-08:00 (entrance through the hospital’s main entrance)
On weekends from 16:00 Friday through 8:00 Monday
National holidays

Frederikshavn
Vendsyssel Hospital, Barfredsvej 83, 9900 Frederikshavn (entrance via Vestergade)

Opening hours:
On weekdays from 16:00-08:00 (entrance through the hospital’s main entrance)
On weekends from 16:00 Friday through 8:00 Monday
National holidays

Farsø
Himmerland Hospital, Højgaardsvej 11, 9640 Farsø

Opening hours:
On weekdays from 16.00-22.00
On weekends from 08.00-22.00

Hobro
Himmerland Hospital, Stolbjergvej 8, 9500 Hobro

Opening hours:
On weekdays from 16.00-22.00
On weekends from 08.00-22.00

Brønderslev
Vendsyssel Hospital, Nørregade 77, 9700 Brønderslev
(Open only by appointment)

Skagen
Hospital Vendsyssel, Skagen Lunds Allé 6, 9990 Skagen.
(Open only by appointment)

Thisted
Thisted Hospital, Højtoftevej 2, 7700 Thisted

Opening hours:
On weekdays from 16.00-08.00
On weekends from 00.00-24.00

MEDICINE

There are two types of medicine in Denmark: prescription and over-the-counter. Medications requiring a prescription must be purchased at a pharmacy (‘apotek’), which also carries over-the-counter drugs. Some supermarkets and gas stations also carry common over-the-counter drugs.

Prescription drugs are generally expensive. The Danish National Health Service therefore subsidizes most medications. If you purchase more than 850 kr. worth of medications a year, you receive a reimbursement from the health authorities. The more money you spend on medicine, the larger the reimbursement you receive.

PHARMACY OPENING HOURS

Pharmacies are typically open from 9.30 – 17.30 on weekdays and 9.30 – 12.00 or 14.00 on Saturdays. There are, however, also 24-hour and ‘on-duty’ pharmacies. All pharmacies will have a sign in their window referring you to the nearest ‘on-duty’ pharmacy.

PRIVATE HEALTHCARE

In addition to using the public healthcare system in Denmark, it is also possible to purchase private health insurance and receive care from private healthcare providers. Read more about this here.

DENTAL CARE

In Denmark dental care for those over 18 years of age is partially subsidized by the state. Although you have to pay for regular check-ups and treatment, about 40% of the total cost of your care is government funded. This amount is automatically deducted from your bill. You are free to choose a dentist; once you select one, the dentist is responsible for asking you to come in for regular check-ups.

Children and youths under the age of 18 receive free dental care at municipality-run dental clinics (tandplejen). When a child is 8 months old, the dental clinic to which he/she is assigned offers the parents an initial talk about their child’s dental care. When the child is 3 years old, he or she will be invited in for the first official examination. Further examinations and treatments are given on a need-be basis. The municipal dental clinics also treat elderly citizens, as well as the physically and/or mentally handicapped.

Emergency dental care
If you have a dental emergency outside of normal opening hours (8:00 – 16:00), there are emergency dental offices open to help you. For a tooth ache or non-severe tooth damage please contact the emergency dental care in your municipality (see below).

If the pain you are experiencing is very serious or the dental damage you have sustained severe, call the emergency room at Aalborg Hospital at + 99 32 11 11. Do NOT go to the hospital without calling first. When you call you will be advised where you should go and will avoid any unnecessary waiting. The operators at the hospital speak English.

Emergency wards and emergency rooms in Region North Denmark 

Emergency and trauma center in Aalborg
Aalborg Universitetshospital
Hobrovej 18-22
9000 Aalborg

Emergency reception in Thisted
Sygehus Thy-Mors
Højtoftevej 2
7700 Thisted

Emergency reception in Hjørring
Sygehus Vendsyssel
Bispensgade 37
9800 Hjørring

Emergency ward in Farsø
Sygehus Himmerland
Højgårdsvej 11
9630 Farsø

Emergency Admissions Ward and small injury clinic in Hobro
Sygehus Himmerland
Stolbjergvej 8
9500 Hobro

Remember to call your own doctor or the ‘after hours’ doctor before going to the emergency ward.

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